A volume of the disputes and misunderstandings can be avoided by having set systems in place. Hold weekly meetings with all your team members to discuss how the systems are working and discuss any potential problems that may be arising. This can help you identify how everyone is working together, pinpoint any small problems before they become serious and help you identify if your team is working together collectively to ensure the highest level of patient care and satisfaction at all times.
In any dental practice you will have certain members of the team that have more authority as others. As a dental practice owner or manager it is imperative that you treat everyone with the same care and respect. Be consistent in your approach whether you’re dealing with your administrative manage or dental nurse. Team members want to know that there aren’t any favourites and everyone is treated fairly at all times. This can reduce a lot of the conflict and anger that can easily fester in such a small and close knit working environment.